"I wanted to thank you again for your help last Friday. There are many animals on my farm. I love them all but I was particularly fond of little Gabby. It was only a couple weeks ago we saw her rolling in the dirt and so delighted with herself and I remember how she loved to lay on Jeff's chair and bat the tail of our other cat as she walked by. I had hoped she could have experienced more of these joys in her life.
Your skill in diagnosing and presenting her case and your compassion in helping me understand what was best for Gabby was very much appreciated."